Most issues or error messages can be cleared by following a few simple steps:

  • Using the wrench set, detach the converter and probe.
  • Clean all mating surfaces and threading. See manual for details.
  • Re-attach tightly using the wrench set.
  • Test at 100% with the probe in water.
  • If using a cup horn contact Sonics for assistance.

If using a microtip, follow the troubleshooting steps here:

Microtip Overload


If these steps do not solve the issue, please submit a repair inquiry below and we will contact you within 24 hours.